My boyfriend and I have both been taking our cars to Verdugo Tire & Auto Repair for over a year now and we have had nothing but positive experiences. I highly recommend this place.
First and foremost, I am extremely impressed with the level of CUSTOMER SERVICE at this small auto repair shop. SHANT (the owner) goes above and beyond, in every way possible, to satisfy his customers. I usually call ahead of time to figure out a good time to bring in my vehicle and Shant does a great job of scheduling me in with relatively short notice. Not only that, but he also gives me realistic time estimates for how long the work will take...which doesn't happen everywhere. You won't waste your time waiting around here.
Next, I am always surprised at how FAST he SERVICES the vehicles. Shant makes sure to get your phone number and he calls you in case anything comes up along the way so that you know exactly what is being done to your vehicle and so he can get your input before performing any additional services. NO TRICKS. NO SURPRISES. NO EXTRA CHARGES. He will not scam you like the dealerships.
Shant's repair shop is full of HONEST, HARD WORKING EMPLOYEES. Shant will provide recommendations if you ask, and he won't tell you you need additional services unless you truly do need them. He is also very good at explaining exactly what was done and why.
Today I took my car into Shant's shop for the first time in over 6 months, and he managed to remember my name and other things about me, my boyfriend, and my car. Shant is always very FRIENDLY, easy to talk to and an overall enjoyable person to be around. In the past, Shant has even referred me to reliable colleagues of his that perform services such as registration, etc. His referrals have also been amazing. There is definitely a trend here of honesty and integrity!
Furthermore, I am always impressed by the FAIR PRICES, and today Shant performed 3 maintenance services on my car for under $100. You won't overpay when you bring your car here. Finally, this repair shop even PROVIDES ADDITIONAL HELPFUL AND PLEASANT RESOURCES TO CUSTOMERS, such as advisory notes (which are meant to educate drivers regarding good car maintenance practices - super helpful for me), free oil change punch cards, and nice thank you notes.
If you're looking for a RELIABLE, HONEST, HELPFUL and AFFORDABLE auto repair shop, look no further than Verdugo Tire & Auto Repair!