5
Verdugo Tires & Auto Repair

My boyfriend and I have both been taking our cars to Verdugo Tire & Auto Repair for over a year now and we have had nothing but positive experiences. I highly recommend this place. First and foremost, I am extremely impressed with the level of CUSTOMER SERVICE at this small auto repair shop. SHANT (the owner) goes above and beyond, in every way possible, to satisfy his customers. I usually call ahead of time to figure out a good time to bring in my vehicle and Shant does a great job of scheduling me in with relatively short notice. Not only that, but he also gives me realistic time estimates for how long the work will take...which doesn't happen everywhere. You won't waste your time waiting around here. Next, I am always surprised at how FAST he SERVICES the vehicles. Shant makes sure to get your phone number and he calls you in case anything comes up along the way so that you know exactly what is being done to your vehicle and so he can get your input before performing any additional services. NO TRICKS. NO SURPRISES. NO EXTRA CHARGES. He will not scam you like the dealerships. Shant's repair shop is full of HONEST, HARD WORKING EMPLOYEES. Shant will provide recommendations if you ask, and he won't tell you you need additional services unless you truly do need them. He is also very good at explaining exactly what was done and why. Today I took my car into Shant's shop for the first time in over 6 months, and he managed to remember my name and other things about me, my boyfriend, and my car. Shant is always very FRIENDLY, easy to talk to and an overall enjoyable person to be around. In the past, Shant has even referred me to reliable colleagues of his that perform services such as registration, etc. His referrals have also been amazing. There is definitely a trend here of honesty and integrity! Furthermore, I am always impressed by the FAIR PRICES, and today Shant performed 3 maintenance services on my car for under $100. You won't overpay when you bring your car here. Finally, this repair shop even PROVIDES ADDITIONAL HELPFUL AND PLEASANT RESOURCES TO CUSTOMERS, such as advisory notes (which are meant to educate drivers regarding good car maintenance practices - super helpful for me), free oil change punch cards, and nice thank you notes. If you're looking for a RELIABLE, HONEST, HELPFUL and AFFORDABLE auto repair shop, look no further than Verdugo Tire & Auto Repair!

5
Verdugo Tires & Auto Repair

Quick, convenient, and professional. I drove into a small lake-like puddle on the freeway and heard a clicking and grinding sound on the passenger side. I wasn't sure what to do and stumbled on this place as it was near my hotel. I arrive earlier than expected, but they went to work on my car right away. I was helped by Shant who was very friendly and transparent. He showed me exactly what he was doing and how he was going to fix it. A plastic plate under my car came loose, so he fastened it back on and I was on my way. I wasn't charged much. I am very happy with everything. If you go, look for Shant.

5
Verdugo Tires & Auto Repair

Exemplary service! Kind and knowledgeable people. Today I got my moneys worth and in turn they got a long-term customer.

5
Verdugo Tires & Auto Repair

Shant and his crew of mechanics are amazing. I am so lucky to have found this gem down the street in Burbank. I stumbled upon them for an oil change earlier this year and knew exactly where I was going to go when my 16 year old Corolla started making funny noises. Shant was patient and kind listening to my concerns. He does a thorough job finding the problem and somehow comes out with a lower price than anybody else around. If your car is acting up, don't hesitate to make an appointment here.

5
Verdugo Tires & Auto Repair

Shant is a life saver! I have been going to Verdugo Tires & Auto Repair for over 2 years now and have saved so much time, money and headache by choosing them. I have bought 2 tires for my C300 Mercedes and the price I paid for them was $50 cheaper than buying at the Mercedes dealership. I cannot say enough good things about Shant and his team. Go to them, you won't regret it !

5
Verdugo Tires & Auto Repair

SOOO I drive a 2012 Mini Cooper. Being a young woman, I am not well versed in cars or how exactly to take care of them. My dad tries to help, but he really just tries to remind me to take it in. I have always gone to different places this past year of living in LA, really just spot oil checking & tire air-ups. This time, however, my dad suggested I go get a diagnostic check up. He also suggested that I take it to the Mini Dealership in North Hollywood, because they would have the foreign parts needed to replace it & would overall know the car better. So today I took my car over to the mini dealership without an appointment, which I didn't think was a huge deal. I just wanted a check up! I was rudely told by the employees there that they could maybe get me in "in a few weeks," and the Yelp reviews for the dealership expressed similar experiences. SO I left. I brought my car to the shell station at Hollywood & Verdugo, now the home of Verdugo Tire. I was a little upset after my experience at the Mini Dealership, but Shant immediately turned my day around. I can't even tell you the incredible service I received. I left my car with Shant, and he called me an hour later with the full rundown of things he thought could use a tune up. He explained each thing he was planning to do as well as pricing and made sure I understood and agreed. In two hours he called me again (he was SO kind during both conversations!) and told me my car was ready. When I came back to the shop to get my car, Shant showed me each part he replaced. EACH ONE. My old spark plugs, my air filter, my windshield wipers... And explained what he replaced it with, which was the exact same brand as I had had before. Even though it was clear I'm not super educated on mechanics, he took the time to explain why everything he repaired needed to be. The pricing was very fair! He was awesome. He replaced the sticker in the top of my windshield that tells me when to come back with one that is MUCH easier to read. He was so kind and patient and it was really just the best experience ever. I will be coming here from now on. Thank you, Shant!

5
Verdugo Tires & Auto Repair

Excellent mechanic. Excellent people. I am thrilled to have discovered this place. Absolute honesty, integrity, and friendly service as well as great prices make Verdugo Tires an absolute gem. Having suffered enough dishonest and less-skilled mechanics in my life, I know how very rare it is to have found this wonderful place. This is the first and only shop I recommend highly to anyone I can. As a result, I now have many happy friends with fine-running cars.

4
Verdugo Tires & Auto Repair

Small shop, but real nice guys. Cheap oil change. Call ahead for an appointment though if you need anything done.

5
Verdugo Tires & Auto Repair

I cannot say enough good things about Verdugo Tires & Auto Repair, and in particular about Shant! We take both our cars here and have been completely and consistently impressed with the level of service and customer service. Shant goes above and beyond... he is friendly, extremely knowledgable, and cares about his customers!

5
Verdugo Tires & Auto Repair

I've gone there a couple of times so far and they've treated me fair and nicely. Did an oil change, very smooth and fast service. And they fixed a small air leak in my tire. I went to several places in Burbank where I was either I ignored, or was told I needed to replace the full tire, which means I would have had to pay for at least two to balance my car. I was very frustrated in trying to get this little thing fixed, since I knew it was a very small job that many of these places could have fixed in minutes. Took it to Verdugo Tires, without any hassle and it was done in minutes.

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