Verdugo Tires & Auto Repair
I have gone to the Shell station that it's attached to for years to pump my gas, but I never went there for auto stuff until recently when I saw that they were doing oil changes for $20 (I don't know if that's an all the time thing, or just a special promotional offer). I never realized that Verdugo Tires & Auto was completely independent from the Shell. They did a great job with my car and didn't try to push me to buy anything else or get services I didn't need. They're super nice guys, so I've been taking my car into them every time I've needed repairs lately or had a random light flashing (which has been a lot recently). They will always thoroughly explain what is wrong with the car, how it's affecting your car's functioning, what your options are, and even the actual urgency or necessity of a repair or service (or the lack of urgency or necessity). They could just tell you "Oh, this doohickie needs to be fixed ASAP or your car will explode into a million tiny pieces once you merge onto the 101!" But if they know you're on a budget and it's not an immediate problem, they'll be honest and say, "Just so you're aware, we found a small crack in [fill in the blank here] or [some other car problem]. it's something you probably want to get looked at eventually, but you'll be fine for a while." They'll show you the broken pieces that they removed from your car and will walk you through all the repairs that were made, so you understand what exactly was done and why. They're also really generous. There have been several occasions where I'll ask for an additional service or inspection, and they'll do it but won't charge me for it or if it's a bigger service, they'll give me a great discount. When I come in to ask for them to look at something unrelated, they'll be like, "Oh, I noticed your blah blah blah fluid is low, let's top you off while you're here" and they'll just fill me up or adjust things for free. Basically, these guys are good at what they do and good people. Word of advice: Call to schedule an appointment, don't drop in. If you call ahead and see what they have available, they can often fit you in that day or the next depending on the repair (usually it starts to get busier for them around 3pm. At least that's my observation).