I had a flat tire and Google searched tire places and this place came up. It was less than a mile from my work so I decided to check it out. I called and they didn't pick up. I was deciding whether to call someone else, but I tried again and this time, they picked-up. The guy on the phone was really cordial. When I got there, I met Shant, the owner; he was a really cool dude and I felt safe leaving my car there. He took down my phone number and gave me a business card and left.I came back during my lunch break and even though I was there previously for only about 2 minutes, he recognized me and finished the transaction, which by the way, costed about $20 to patch it. The car was all set and done and he even put my spare tire away where it should be underneath the car. A nice touch.I got in the car and they left a pre-printed 'thank you' note/flyer; another nice touch. All in all, a great experience, which is tough to find with auto guys. Highly recommended!