SOOO I drive a 2012 Mini Cooper. Being a young woman, I am not well versed in cars or how exactly to take care of them. My dad tries to help, but he really just tries to remind me to take it in. I have always gone to different places this past year of living in LA, really just spot oil checking & tire air-ups. This time, however, my dad suggested I go get a diagnostic check up. He also suggested that I take it to the Mini Dealership in North Hollywood, because they would have the foreign parts needed to replace it & would overall know the car better. So today I took my car over to the mini dealership without an appointment, which I didn't think was a huge deal. I just wanted a check up! I was rudely told by the employees there that they could maybe get me in "in a few weeks," and the Yelp reviews for the dealership expressed similar experiences. SO I left. I brought my car to the shell station at Hollywood & Verdugo, now the home of Verdugo Tire. I was a little upset after my experience at the Mini Dealership, but Shant immediately turned my day around. I can't even tell you the incredible service I received. I left my car with Shant, and he called me an hour later with the full rundown of things he thought could use a tune up. He explained each thing he was planning to do as well as pricing and made sure I understood and agreed. In two hours he called me again (he was SO kind during both conversations!) and told me my car was ready. When I came back to the shop to get my car, Shant showed me each part he replaced. EACH ONE. My old spark plugs, my air filter, my windshield wipers... And explained what he replaced it with, which was the exact same brand as I had had before. Even though it was clear I'm not super educated on mechanics, he took the time to explain why everything he repaired needed to be. The pricing was very fair! He was awesome. He replaced the sticker in the top of my windshield that tells me when to come back with one that is MUCH easier to read. He was so kind and patient and it was really just the best experience ever. I will be coming here from now on. Thank you, Shant!

5 Verdugo Tires & Auto Repair 11/19/2015

Excellent mechanic. Excellent people.I am thrilled to have discovered this place. Absolute honesty, integrity, and friendly service as well as great prices make Verdugo Tires an absolute gem. Having suffered enough dishonest and less-skilled mechanics in my life, I know how very rare it is to have found this wonderful place. This is the first and only shop I recommend highly to anyone I can. As a result, I now have many happy friends with fine-running cars.

5 Verdugo Tires & Auto Repair 11/12/2015

Small shop, but real nice guys. Cheap oil change. Call ahead for an appointment though if you need anything done.

4 Verdugo Tires & Auto Repair 11/7/2015

I cannot say enough good things about Verdugo Tires & Auto Repair, and in particular about Shant! We take both our cars here and have been completely and consistently impressed with the level of service and customer service. Shant goes above and beyond... he is friendly, extremely knowledgable, and cares about his customers!

5 Verdugo Tires & Auto Repair 10/10/2015

I've gone there a couple of times so far and they've treated me fair and nicely. Did an oil change, very smooth and fast service. And they fixed a small air leak in my tire. I went to several places in Burbank where I was either I ignored, or was told I needed to replace the full tire, which means I would have had to pay for at least two to balance my car. I was very frustrated in trying to get this little thing fixed, since I knew it was a very small job that many of these places could have fixed in minutes. Took it to Verdugo Tires, without any hassle and it was done in minutes.

5 Verdugo Tires & Auto Repair 10/5/2015

One of the best auto repair shops. Shant provided excellent service an he was extremely friendly. I would recommend everyone to go here for their next auto repair

5 Verdugo Tires & Auto Repair 10/4/2015

They are very nice friendly and professional. Today was my second time there, I got great service with incredible price. Highly recommended.

5 Verdugo Tires & Auto Repair 9/29/2015

Very professional, very accommodating and very sweet. The guys helped repair my nailed tire outside in 105 blazing temperatures not once complaining of how hot it was, more concerned if I was comfortable enough. RELIABLE SERVICE! A++++

5 Verdugo Tires & Auto Repair 9/10/2015

About a month ago, someone pointed out I had a flat rear tire. I stopped by here just to have it patched and I remember it being a Saturday because they closed around 2. We got there about 1:15- the guy said 1/2 hour? Absolutely. Walked across the street to Subway to grab a sandwich and by the time I got back, he was just lowering the car. Great work, cheaper prices where I didn't feel like I was scammed, and very friendly service. He also noted that the conditions for my tires were not so good and to consider getting new ones soon but didn't hassle me. I'll certainly consider returning there after my experience.

5 Verdugo Tires & Auto Repair 9/1/2015

5 Verdugo Tires & Auto Repair 8/8/2015